Terms of Reference
Location: UNICEF, Kampala, Uganda
Consultancy Title: Innovation Project Manager
Background:
UNICEF Supply Division is seeking a consultant as “Innovation Project Manager” to develop and manage a number of UNICEF innovation initiatives. UNICEF’s Uganda Country office (CO) is responsible for running a number of “Technology for Development” (T4D) innovation projects and have successfully developed projects such as Ureport, Digital Drum, mTrac, as well as new projects such as RapidFTR and the Mobi-Station.
All development and roll-out takes place through the UNICEF Uganda Innovation Hub. The Innovation Hub is a physical hardware and software prototyping space. Collaboration with local and international academia, as well as industry, enables the lab to develop prototypes and solutions for rapid field testing together with UNICEF´s implementing partners in Uganda. The innovative workshop allows rapid realization of ideas and reiteration and improvement of existing solutions.
Innovation is at the heart of UNICEF Uganda, and through collaboration with UNICEF Supply Division (SD) and Programme Division (PD), many ‘in the field’ research, scouting and piloting of concepts, initiatives and solutions have occurred, allowing the organization’s innovation projects to gain important insights and discoveries, thus adding value to UNICEF’s innovation projects.
The office requires an experienced project manager to drive development, testing and scaling up of end user driven innovation projects initiated by the Uganda Innovation Hub.
Objective:
The consultancy will be split into two halves:
Mobi-Station Project Development. Month 1-3.
Driven from the UNICEF Uganda Innovation Hub, this new innovation is a solar-powered, rugged box which houses ICT equipment (computer, speakers, projector etc) to teach, train, and educate a number of different users in the field. In these early stages of development, the audience includes community health workers, parents and school children in areas such as health, hygiene and schooling.
The Mobi Station project has been developed through UNICEF´s Uganda Innovation Hub by its team of designers and hardware and software engineers. It will be ready for piloting in different regions of Uganda in January 2014 in areas of Child Protection, Health and Education. The objective of the Innovation Project Manager is to:
- Take overall management of this project
- Manage in-country pilot.
- Plan scale implementation nationally and possibly regionally.
UNICEF Uganda Innovation Hub project assistance and management. Month 3-6.
As new, user driven innovation projects continue to be developed by the UNICEF Uganda Innovation Hub, co-ordination between the in-country work and UNICEF Headquarters will be essential to ensure efficient coordination and scaling of solutions. The role of the Innovation Project Manager will be to:
- Coordinate and communicate projects with UNICEF Headquarter networks (SD, PD etc).
- Provide project management assistance to the project’s development.
Key Deliverables:
Months 1-3
- Overall project management of the Mobi-Station project including:
- Manage and document pilot, feedback and evaluation of Mobi-Station project.
- Mapping and coordination of key stakeholders (national ministries, education sections, PD, SD etc.) to plan efficient scaling up nationally.
- Provide regular project updates to project team and key stakeholders including the SD Innovation Unit.
- Document methodology and lessons learned from pilot.
- Keep project communicated via UNICEFinnovation.org
Months 3-6
- Further management of Mobi-Station project
- Discover requirements to scale solution regionally and create recommendations to larger scaled implementation in other countries/ regions, i.e. what would be required to successfully implement Mobi-Stations in other countries?
- Document and set up clear monitoring and evaluation mechanisms for the Mobi-Station project’s scale up.
- Create product and component specifications for procurement and scale-up of the Mobi-Station project.
- Provide on-going and final documentation of maintenance procedures for the Mobi-Station with clearly defined (and implemented) hand-over strategy.
- New projects and initiatives developed by the UNICEF Innovation Hub:
- Provide project management assistance to new projects development.
- Document and set up clear monitoring and evaluation mechanisms for new innovation projects initiated by the Innovation Hub Uganda.
- Coordinate and communicate new projects developed by Innovation Hub Uganda with UNICEF PD and SD networks and via UNICEFinnovation.org
Profiles:
The successful candidate shall have:
- Five years professional relevant work experience holistic management of product development projects, in particular for developing regions.
- Master Degree in Product Design/Engineering/Innovation or relevant discipline.
- Experience in planning documenting and conducting end user research in challenging environments.
- Knowledge of innovative use of technologies in developing countries.
- Experience in monitoring and evaluation (M+E) of implemented solutions.
- Knowledge of the environment UNICEF operates, and understanding of the constraints of working in difficult geographical locations.
Competencies:
The successful candidate is expected to demonstrate the following competencies that are considered to be necessary to this consultancy:
- Demonstrated communication and relationship building skills.
- Excellent oral and written presentation skills.
- Proven capacity to work with and lead collaborative teams across different locations and with different technical skills.
- Experience in budgeting and coordinating large scale projects.
Duration: 6 months Consultancy, full-time with possibility of an extension of up to 11 months
Location: UNICEF Innovation Hub, Kampala, Uganda
Start Date: January 2014
Reporting to: Chief Innovation, UNICEF Supply Division, Copenhagen.
Application
Qualified candidates are requested to submit:
- Cover letter/application.
- Financial quote for consultancy at a monthly rate in US Dollars excluding all taxes.
- CV.
- Examples of previous, relevant work.
- Proposed methodology/approach to managing Mobi Station project pilot and scale-up.
- References
- P 11 form (which can be downloaded from our website at http://www.unicef.org/about/employ/index_53129.html ).
Applications are to be sent to: [email protected] with subject line “Innovation Project Manager: Uganda” by 25 November 2013, 5:00pm CET. Please indicate your availability and monthly rate to undertake the terms of reference above. Applications submitted without a daily/monthly rate will not be considered.
Evaluation Criteria
Successful applicants will be invited to a telephone interview and will be evaluated by the following criteria:
Applicant x
TECHNICAL QUALIFICATION (max. 100 points)
Overall Response (10 points)
Understanding of tasks, objectives and completeness and coherence of response
Overall match between the TOR requirements and proposal
Proposed Methodology and Approach (30 points)
Quality of proposed approach/methodology
Quality of proposed work plan
Considerations for challenges/risks of proposed project management and scale up.
Technical Capacity (60 points)
Relevance of consultant’s experience with similar projects and as per required qualifications (section 3 above)
Quality of previous work
References
TECHNICAL QUALIFICATION – Total Points
FINANCIAL PROPOSAL (max. 30 points)
Quote
FINANCIAL PROPOSAL – Weight Combined Score
TOTAL SCORE
General Conditions of Contracts for the Services of Consultants / Individual Contractors
1. Legal Status
The individual engaged by UNICEF under this contract as a consultant or individual contractors (the “Contractor”) is engaged in a personal capacity and not as representatives of a Government or of any other entity external to the United Nations. The Contractor is neither a “staff member” under the Staff Regulations of the United Nations and UNICEF policies and procedures nor an “official” for the purpose of the Convention on the Privileges and Immunities of the United Nations, 1946. The Contractor may, however, be afforded the status of “Experts on Mission” in the sense of Section 22 of Article VI of the Convention and the Contractor is required by UNICEF to travel in order to fulfill the requirements of this contract, the Contractor may be issued a United Nations Certificate in accordance with Section 26 of Article VII of the Convention.
2. Obligations
The Contractor shall complete the assignment set out in the Terms of Reference for this contract with due diligence, efficiency and economy, in accordance with generally accepted professional techniques and practices.
The Contractor must respect the impartiality and independence of UNICEF and the United Nations and in connection with this contract must neither seek nor accept instructions from anyone other than UNICEF. During the term of this contract the Contractor must refrain from any conduct that would adversely reflect on UNICEF or the United Nations and must not engage in any activity that is incompatible with the administrative instructions and policies and procedures of UNICEF. The Contractor must exercise the utmost discretion in all matters relating to this contract.
In particular, but without limiting the foregoing, the Contractor (a) will conduct him- or herself in a manner consistent with the Standards of Conduct in the International Civil Service; and (b) will comply with the administrative instructions and policies and procedures of UNICE relating to fraud and corruption; information disclosure; use of electronic communication assets; harassment, sexual harassment and abuse of authority; and the requirements set forth in the Secretary General’s Bulletin on Special Measures for Protection from Sexual Exploitation and Sexual Abuse.
Unless otherwise authorized by the appropriate official in the office concerned, the Contractor must not communicate at any time to the media or to any institution, person, Government or other entity external to UNICEF any information that has not been made public and which has become known to the Contractor by reason of his or her association with UNICEF or the United Nations. The Contractor may not use such information without the written authorization of UNICEF, and shall under no circumstances use such information for his or her private advantage or that of others. These obligations do not lapse upon termination of this contact.
3. Title rights
UNICEF shall be entitled to all property rights, including but not limited to patents, copyrights and trademarks, with regard to material created by the Contractor which bears a direct relation to, or is made in order to perform, this contract. At the request of UNICEF, the Contractor shall assist in securing such property rights and transferring them to UNICEF in compliance with the requirements of the law governing such rights.
4. Travel
If UNICEF determines that the Contractor needs to travel in order to perform this contract, that travel shall be specified in the contract and the Contractor’s travel costs shall be set out in the contract, on the following basis:
(a) UNICEF will pay for travel in economy class via the most direct and economical route; provided however that in exceptional circumstances, such as for medical reasons, travel in business class may be approved by UNICEF on a case-by-case basis.
(b) UNICEF will reimburse the Contractor for out-of-pocket expenses associated with such travel by paying an amount equivalent to the daily subsistence allowance that would be paid to staff members undertaking similar travel for official purposes.
5. Statement of good health
Before commencing work, the Contractor must deliver to UNICEF a certified self-statement of good health and to take full responsibility for the accuracy of that statement. In addition, the Contractor must include in this statement of good health (a) confirmation that he or she has been informed regarding inoculations required for him or her to receive, at his or her own cost and from his or her own medical practitioner or other party, for travel to the country or countries to which travel is authorized; and (b) a statement he or she is covered by medical/health insurance and that, if required to travel beyond commuting distance from his or her usual place or residence to UNICEF (other than to duty station(s) with hardship ratings “H” and “A”, a list of which has been provided to the Contractor) the Contractor’s medical/health insurance covers medical evacuations. The Contractor will be responsible for assuming all costs that may be occurred in relation to the statement of good health.
6. Insurance
The Contractor is fully responsible for arranging, at his or her own expense, such life, health and other forms of insurance covering the term of this contract as he or she considers appropriate taking into account, among other things, the requirements of paragraph 5 above. The Contractor is not eligible to participate in the life or health insurance schemes available to UNICEF and United Nations staff members. The responsibility of UNICEF and the United Nations is limited solely to the payment of compensation under the conditions described in paragraph 7 below.
7. Service incurred death, injury or illness
If the Contractor is travelling with UNICEF’s prior approval and at UNICEF’s expense in order to perform his or her obligations under this contract, or is performing his or her obligations under this contract in a UNICEF or United Nations office with UNICEF’s approval, the Contractor (or his or her dependents as appropriate), shall be entitled to compensation from UNICEF in the event of death, injury or illness attributable to the fact that the Contractor was travelling with UNICEF’s prior approval and at UNICEF’s expense in order to perform his or her obligations under this contractor, or was performing his or her obligations under this contract in a UNICEF or United Nations office with UNICEF’s approval. Such compensation will be paid through a third party insurance provider retained by UNICEF and shall be capped at the amounts set out in the Administrative Instruction on Individual Consultants and Contractors. Under no circumstances will UNICEF be liable for any other or greater payments to the Contractor (or his or her dependents as appropriate).
8. Arbitration
(a) Any dispute arising out of or, in connection with, this contract shall be resolved through amicable negotiation between the parties.
(b) If the parties are not able to reach agreement after attempting amicable negotiation for a period of thirty (30) days after one party has notified the other of such a dispute, either party may submit the matter to arbitration in accordance with the UNCITRAL procedures within fifteen (15) days thereafter. If neither party submits the matter for arbitration within the specified time the dispute will be deemed resolved to the full satisfaction of both parties. Such arbitration shall take place in New York before a single arbitrator agreed to by both parties; provided however that should the parties be unable to agree on a single arbitrator within thirty days of the request for arbitration, the arbitrator shall be designated by the United Nations Legal Counsel. The decision rendered in the arbitration shall constitute final adjudication of the dispute.
9. Penalties for Underperformance
Payment of fees to the Contractor under this contractor, including each installment or periodic payment (if any), is subject to the Contractor’s full and complete performance of his or her obligations under this contract with regard to such payment to UNICEF’s satisfaction, and UNICEF’s certification to that effect.
10. Termination of Contract
This contract may be terminated by either party before its specified termination date by giving notice in writing to the other party. The period of notice shall be five (5) business days (in the UNICEF office engaging the Contractor) in the case of contracts for a total period of less than two (2) months and ten (10) business days (in the UNICEF office engaging the Contractor) in the case of contracts for a longer period; provided however that in the event of termination on the grounds of impropriety or other misconduct by the Contractor (including but not limited to breach by the Contractor of relevant UNICEF policies, procedures, and administrative instructions), UNICEF shall be entitled to terminate the contract without notice. If this contract is terminated in accordance with this paragraph 10, the Contractor shall be paid on a pro rata basis determined by UNICEF for the actual amount of work performed to UNICEF’s satisfaction at the time of termination. UNICEF will also pay any outstanding reimbursement claims related to travel by the Contractor. Any additional costs incurred by UNICEF resulting from the termination of the contract by either party may be withheld from any amount otherwise due to the Contractor under this paragraph 10.
11. Taxation
UNICEF and the United Nations accept no liability for any taxes, duty or other contribution payable by the consultant and individual contractor on payments made under this contract. Neither UNICEF nor the United Nations will issue a statement of earnings to the consultant and individual contractor